AnnouncementsThis table contains one record for each announcement. AnnouncementID int Identity column to uniquely identify an announcement. AnnouncementTitle nvarchar(255) AnnouncementText nvarchar(max) Sunrise datetime The earliest date to show the announcement. Sunset datetime The latest date to show the announcement. CasesThis table contains one record for each case. CaseID int Identity column to uniquely identify a case. CaseName nvarchar(255) CaseDescription nvarchar(max) Created datetime Modified datetime Deleted bit A true/false indicator to show whether the case is deleted. PriorityID int A reference to the priority assigned to this case. Set to zero if no priority assigned. Text1 nvarchar(255) Text2 nvarchar(255) Text3 nvarchar(255) Entry1 int A reference to the entry for list 1 assigned to this case. Set to zero if no entry assigned. Entry2 int A reference to the entry for list 2 assigned to this case. Set to zero if no entry assigned. Entry3 int A reference to the entry for list 3 assigned to this case. Set to zero if no entry assigned. InternalContactID int A reference to the internal contact associated with this case. Set to zero if no internal contact associated. CustomerContactID int A reference to the customer contact associated with this case. Set to zero if no customer contact associated. SupplierContactID int A reference to the supplier contact associated with this case. Set to zero if no supplier contact associated. Closed bit A true/false indicator to show whether the case is closed. CaseSystemLabelsThis table contains one record for each case system label combination. CaseID int A reference to the case that this case system label belongs to. SystemLabelID int A reference to the system label that this case system label belongs to. CaseUserLabelsThis table contains one record for each case user label combination. CaseID int A reference to the case that this case user label belongs to. UserLabelID int A reference to the user label that this case user label belongs to. DiscussionEventsThis table contains one record for each discussion email sent. OutgoingRequestID int A reference to the outgoing request that triggered this discussion event. DiscussionPostID int A reference to the discussion post that this discussion event belongs to. EmailBody nvarchar(max) FromEmailAddress nvarchar(255) FromEmailName nvarchar(255) Sent datetime DiscussionPostsThis table contains one record for each discussion post. DiscussionPostID int Identity column to uniquely identify a discussion post. DiscussionTopicID int A reference to the discussion topic that this discussion post belongs to. Created datetime PostText nvarchar(max) PostAuthoredBy nvarchar(255) EmailAddress nvarchar(255) PersonalWebAddress nvarchar(255) BusinessWebAddress nvarchar(255) DiscussionsThis table contains one record for each discussion. DiscussionID int Identity column to uniquely identify a discussion. DiscussionName nvarchar(25) DiscussionDescription nvarchar(255) CurrentDisplayControl int This field has a different meaning depending on whether it is positive or negative. Positive - Maximum number of Topics Negative - Maximum number of Days HistoryDisplayControl int This field has a different meaning depending on whether it is positive or negative. Positive - Maximum number of Months Negative - Maximum number of Years DiscussionTopicsThis table contains one record for each discussion topic. DiscussionTopicID int Identity column to uniquely identify a discussion topic. DiscussionID int A reference to the discussion that this discussion topic belongs to. ArchiveYear int The year when this discussion topic was created. ArchiveMonth int The month within year when this discussion topic was created. ArchiveDay int The day within month when this discussion topic was created. TopicPostCount int TopicName nvarchar(255) TopicStartedBy nvarchar(255) EmailAccountsThis table contains one record for each email account. EmailAccountID int Identity column to uniquely identify an email account. EmailAccountName nvarchar(255) IncomingEnabled bit IncomingServerName nvarchar(255) IncomingPortNumber int IncomingConnectionTimeout int IncomingEncryptedConnection bit IncomingUsername nvarchar(255) IncomingPassword nvarchar(255) IncomingAssignedTo int OutgoingEnabled bit OutgoingFromEmailName nvarchar(255) OutgoingFromEmailAddress nvarchar(255) OutgoingDelivery int This field has a specific set of allowable values. 0 - Specific SMTP Server 1 - Specific Pickup Directory 2 - Default Pickup Directory OutgoingServerName nvarchar(255) OutgoingPortNumber int OutgoingConnectionTimeout int OutgoingEncryptedConnection bit OutgoingAuthentication int This field has a specific set of allowable values. 0 - None 1 - Specific 2 - Default OutgoingUsername nvarchar(255) OutgoingPassword nvarchar(255) OutgoingDomain nvarchar(255) OutgoingPickupDirectory nvarchar(255) EntriesThis table contains one record for each list entry. EntryID int Identity column to uniquely identify an entry. ListID int A reference to the list that this entry belongs to. EntryName nvarchar(255) EntryDescription nvarchar(255) EventsThis table contains one record for each case event. EventID int Identity column to uniquely identify an event. CaseID int A reference to the case that this event belongs to. Created datetime EventDescription nvarchar(255) EventComment nvarchar(max) UserContactID int A reference to the user contact that created this event. If this event was not created by a user contact then set to zero. FilesThis table contains one record for each case file. FileID int Identity column to uniquely identify a file. CaseID int A reference to the case that this file belongs to. Created datetime Modified datetime Deleted bit A true/false indicator to show whether the file is deleted. FileData varbinary(max) FileName nvarchar(255) FileSize int ContentType nvarchar(255) KnowledgeBasesThis table contains one record for each knowledge base. KnowledgeBaseID int Identity column to uniquely identify a knowledge base. KnowledgeBaseParentID int A reference to the parent knowledge base record. Set to zero if this record is a top level record with no parent. KnowledgeBaseName nvarchar(25) KnowledgeBaseDescription nvarchar(255) KnowledgeTopicsThis table contains one record for each knowledge topic. KnowledgeTopicID int Identity column to uniquely identify a knowledge topic. KnowledgeBaseID int A reference to the knowledge base that this knowledge topic belongs to. KnowledgeTopicTitle nvarchar(255) KnowledgeTopicText nvarchar(max) ListsThis table contains one record for each list. ListID int Identity column to uniquely identify a list. ListName nvarchar(255) NewsletterEditionsThis table contains one record for each newsletter edition. NewsletterEditionID int Identity column to uniquely identify a newsletter edition. NewsletterID int A reference to the newsletter that this newsletter edition belongs to. NewsletterEditionName nvarchar(255) NewsletterEditionContent nvarchar(max) NewsletterEditionFormat int This field has a specific set of allowable values. 1 - HTML 2 - Plain Text Queued datetime Sent datetime NewsletterEventsThis table contains one record for each newsletter email sent. OutgoingRequestID int A reference to the outgoing request that triggered this newsletter event. SubscriberID int A reference to the subscriber that this newsletter event belongs to. NewsletterEditionID int A reference to the newsletter edition that this newsletter event belongs to. Sent datetime NewslettersThis table contains one record for each newsletter. NewsletterID int Identity column to uniquely identify a newsletter. NewsletterName nvarchar(255) NewsletterDescription nvarchar(255) NewsletterFormat int This field has a specific set of allowable values. 1 - HTML 2 - Plain Text NewsletterType int This field has a specific set of allowable values. 1 - Private 2 - Public NewsletterSubscribersThis table contains one record for each newsletter subscriber combination. NewsletterID int A reference to the newsletter that this newsletter subscriber belongs to. SubscriberID int A reference to the subscriber that this newsletter subscriber belongs to. OrganisationsThis table contains one record for each organisation. OrganisationID int Identity column to uniquely identify an organisation. OrganisationType int This field has a specific set of allowable values. 1 - Internal 2 - Customer 3 - Supplier ShortName nvarchar(255) FullName nvarchar(255) OutgoingRequestsThis table contains one record for each outgoing request, while it remains unsent. OutgoingRequestID int Identity column to uniquely identify an outgoing request. OutgoingRequestType int This field has a specific set of allowable values. 1 - Email 2 - Newsletter 3 - Alert 4 - Discussion ReferenceID int The interpretation of this field depends on the OutgoingRequestType. Zero for emails NewsletterEditionID for newsletters CaseID for alerts DiscussionPostID for discussions EmailFormat int This field has a specific set of allowable values. 1 - HTML 2 - Plain Text EmailPriority int This field has a specific set of allowable values. 1 - Low 2 - Normal 3 - High EmailSubject nvarchar(255) EmailBody nvarchar(max) FromEmailAddress nvarchar(255) FromEmailName nvarchar(255) ToEmailAddress nvarchar(255) ToEmailName nvarchar(255) OutgoingSendsThis table contains one record for each newsletter email sent for the current outgoing request, while the outgoing request is being processed. OutgoingRequestID int A reference to the outgoing request that this outgoing send belongs to. ReferenceID int SubscriberID for newsletters PrioritiesThis table contains one record for each priority. PriorityID int Identity column to uniquely identify a priority. PriorityName nvarchar(255) SubscribersThis table contains one record for each subscriber. SubscriberID int Identity column to uniquely identify a subscriber. EmailAddress nvarchar(255) FullName nvarchar(255) FileAs nvarchar(255) SystemLabelsThis table contains one record for each system label. SystemLabelID int Identity column to uniquely identify a system label. LabelName nvarchar(255) Created datetime Modified datetime Deleted bit A true/false indicator to show whether the system label is deleted. Precedence int 1-n BackgroundColour nvarchar(6) Always blank TextColour nvarchar(6) Always blank SystemSettingsThis table contains one record for each system setting. SystemSettingID nvarchar(255) Column to uniquely identify a system setting. Valueint int An integer system setting. Valuenvarchar nvarchar(max) A character string system setting. UserContactsThis table contains one record for each user contact. UserContactID int Identity column to uniquely identify a user contact. ContactType int This field has a specific set of allowable values. 1 - Internal 2 - Customer 3 - Supplier UserName nvarchar(255) OrganisationID int A reference to the organisation that this user contact belongs to. EmailAddress nvarchar(255) FullName nvarchar(255) FileAs nvarchar(255) BusinessPhone nvarchar(255) HomePhone nvarchar(255) MobilePhone nvarchar(255) TimeZoneIdentifier nvarchar(255) SendAlertPolicy int If a system level policy applies then this field is always zero. If a user level policy applies then this field has a specific set of allowable values. 0 - Never Send 1 - Always Send RefreshButtonTimerInterval int UserLabelsThis table contains one record for each user label. UserLabelID int Identity column to uniquely identify a user label. UserContactID int A reference to the user contact that this user label belongs to. LabelName nvarchar(255) Created datetime Modified datetime Deleted bit A true/false indicator to show whether the user label is deleted. Precedence int 1-n BackgroundColour nvarchar(6) Always blank TextColour nvarchar(6) Always blank UserSettingsThis table contains one record for each user setting. UserContactID int A reference to the user contact that this user label belongs to. UserSettingType int This field has a specific set of allowable values. 1 - Default Selection Status 2 - Default Selection AssignedTo 3 - Default Selection Priority 4 - Default Selection Label 5 - Default Selection Customer 6 - Default Selection Customer Contact 7 - Default Selection Supplier 8 - Default Selection Supplier Contact 9 - Default Selection Sort Valueint int An integer system setting. Valuenvarchar nvarchar(max) A character string system setting. DeleteAnnouncement This stored procedure deletes an announcement record for a specified AnnouncementID. AnnouncementID int Input DeleteAnnouncements This stored procedure deletes all announcement records with a Sunset date prior to a specified Sunset date. Sunset datetime Input DeleteCase This stored procedure deletes a case record for a specified CaseID. CaseID int Input DeleteCases This stored procedure deletes all case records with the Deleted indicator set and a Modified date prior to a specified Modified date. Modified datetime Input DeleteCaseSystemLabel This stored procedure deletes a case system label record for a specified CaseID and SystemLabelID combination. CaseID int Input SystemLabelID int Input DeleteCaseUserLabel This stored procedure deletes a case user label record for a specified CaseID and UserLabelID combination. CaseID int Input UserLabelID int Input DeleteDiscussion This stored procedure deletes a discussion record for a specified DiscussionID. DiscussionID int Input DeleteDiscussionPost This stored procedure deletes a discussion post record for a specified DiscussionPostID. DiscussionPostID int Input DeleteDiscussionTopic This stored procedure deletes a discussion topic record for a specified DiscussionTopicID. DiscussionTopicID int Input DeleteEmailAccount This stored procedure deletes an email account record for a specified EmailAccountID. EmailAccountID int Input DeleteEntry This stored procedure deletes an entry record for a specified EntryID. EntryID int Input DeleteFile This stored procedure deletes a file record for a specified FileID. FileID int Input DeleteFiles This stored procedure deletes all file records with the Deleted indicator set and a Modified date prior to a specified Modified date. Modified datetime Input DeleteKnowledgeBase This stored procedure deletes a knowledge base record for a specified KnowledgeBaseID. KnowledgeBaseID int Input DeleteKnowledgeTopic This stored procedure deletes a knowledge topic record for a specified KnowledgeTopicID. KnowledgeTopicID int Input DeleteNewsletter This stored procedure deletes a newsletter record for a specified NewsletterID. NewsletterID int Input DeleteNewsletterEdition This stored procedure deletes a newsletter edition record for a specified NewsletterEditionID. NewsletterEditionID int Input DeleteNewsletterSubscriber This stored procedure deletes a newsletter subscriber record for a specified NewsletterID and SubscriberID combination. NewsletterID int Input SubscriberID int Input DeleteOrganisation This stored procedure deletes an organisation record for a specified OrganisationID. OrganisationID int Input DeleteOutgoingRequest This stored procedure deletes an outgoing request record for a specified OutgoingRequestID. OutgoingRequestID int Input DeleteSubscriber This stored procedure deletes a subscriber record for a specified SubscriberID. SubscriberID int Input DeleteSystemLabel This stored procedure deletes a system label record for a specified SystemLabelID. SystemLabelID int Input DeleteSystemSetting This stored procedure deletes a system setting record for a specified SystemSettingID. SystemSettingID nvarchar(255) Input DeleteUserContact This stored procedure deletes a user contact record for a specified UserContactID. UserContactID int Input DeleteUserLabel This stored procedure deletes a user label record for a specified UserLabelID. UserLabelID int Input DeleteUserSetting This stored procedure deletes a user setting record for a specified UserContactID and UserSettingType combination. UserContactID int Input UserSettingType int Input InsertAnnouncement This stored procedure inserts an announcement record. AnnouncementTitle nvarchar(255) Input AnnouncementText nvarchar(max) Input Sunrise datetime Input Sunset datetime Input InsertCase This stored procedure inserts a case record and returns the CaseID of the inserted record. CaseID int Output CaseName nvarchar(255) Input CaseDescription nvarchar(max) Input Created datetime Input Modified datetime Input Deleted bit Input PriorityID int Input Text1 nvarchar(255) Input Text2 nvarchar(255) Input Text3 nvarchar(255) Input Entry1 int Input Entry2 int Input Entry3 int Input InternalContactID int Input CustomerContactID int Input SupplierContactID int Input Closed bit Input InsertCaseSystemLabel This stored procedure inserts a case system label record. CaseID int Input SystemLabelID int Input InsertCaseUserLabel This stored procedure inserts a case user label record. CaseID int Input UserLabelID int Input InsertDiscussion This stored procedure inserts a discussion record. DiscussionName nvarchar(25) Input DiscussionDescription nvarchar(255) Input CurrentDisplayControl int Input HistoryDisplayControl int Input InsertDiscussionEvent This stored procedure inserts a discussion event record. OutgoingRequestID int Input DiscussionPostID int Input EmailBody nvarchar(max) Input FromEmailAddress nvarchar(255) Input FromEmailName nvarchar(255) Input Sent datetime Input InsertDiscussionPost This stored procedure inserts a discussion post record. DiscussionTopicID int Input Created datetime Input PostText nvarchar(max) Input PostAuthoredBy nvarchar(255) Input EmailAddress nvarchar(255) Input PersonalWebAddress nvarchar(255) Input BusinessWebAddress nvarchar(255) Input InsertDiscussionTopic This stored procedure inserts a discussion topic record and returns the DiscussionTopicID of the inserted record. DiscussionTopicID int Output DiscussionID int Input ArchiveYear int Input ArchiveMonth int Input ArchiveDay int Input TopicPostCount int Input TopicName nvarchar(255) Input TopicStartedBy nvarchar(255) Input InsertEmailAccount This stored procedure inserts an email account record. EmailAccountName nvarchar(255) Input IncomingEnabled bit Input IncomingServerName nvarchar(255) Input IncomingPortNumber int Input IncomingConnectionTimeout int Input IncomingEncryptedConnection bit Input IncomingUsername nvarchar(255) Input IncomingPassword nvarchar(255) Input IncomingAssignedTo int Input OutgoingEnabled bit Input OutgoingFromEmailName nvarchar(255) Input OutgoingFromEmailAddress nvarchar(255) Input OutgoingDelivery int Input OutgoingServerName nvarchar(255) Input OutgoingPortNumber int Input OutgoingConnectionTimeout int Input OutgoingEncryptedConnection bit Input OutgoingAuthentication int Input OutgoingUsername nvarchar(255) Input OutgoingPassword nvarchar(255) Input OutgoingDomain nvarchar(255) Input OutgoingPickupDirectory nvarchar(255) Input InsertEntry This stored procedure inserts an entry record. ListID int Input EntryName nvarchar(255) Input EntryDescription nvarchar(255) Input InsertEvent This stored procedure inserts an event record. CaseID int Input Created datetime Input EventDescription nvarchar(255) Input EventComment nvarchar(max) Input UserContactID int Input InsertFile This stored procedure inserts a file record. CaseID int Input Created datetime Input Modified datetime Input Deleted bit Input FileData varbinary(max) Input FileName nvarchar(255) Input FileSize int Input ContentType nvarchar(255) Input InsertKnowledgeBase This stored procedure inserts a knowledge base record. KnowledgeBaseParentID int Input KnowledgeBaseName nvarchar(25) Input KnowledgeBaseDescription nvarchar(255) Input InsertKnowledgeTopic This stored procedure inserts a knowledge topic record. KnowledgeBaseID int Input KnowledgeTopicTitle nvarchar(255) Input KnowledgeTopicText nvarchar(max) Input InsertNewsletter This stored procedure inserts a newsletter record. NewsletterName nvarchar(255) Input NewsletterDescription nvarchar(255) Input NewsletterFormat int Input NewsletterType int Input InsertNewsletterEdition This stored procedure inserts a newsletter edition record. NewsletterID int Input NewsletterEditionName nvarchar(255) Input NewsletterEditionContent nvarchar(max) Input NewsletterEditionFormat int Input InsertNewsletterEvent This stored procedure inserts a newsletter event record. OutgoingRequestID int Input SubscriberID int Input NewsletterEditionID int Input Sent datetime Input InsertNewsletterSubscriber This stored procedure inserts a newsletter subscriber record. NewsletterID int Input SubscriberID int Input InsertOrganisation This stored procedure inserts an organisation record. OrganisationType int Input ShortName nvarchar(255) Input FullName nvarchar(255) Input InsertOutgoingRequest This stored procedure inserts an outgoing request record. OutgoingRequestType int Input ReferenceID int Input EmailFormat int Input EmailPriority int Input EmailSubject nvarchar(255) Input EmailBody nvarchar(max) Input FromEmailAddress nvarchar(255) Input FromEmailName nvarchar(255) Input ToEmailAddress nvarchar(255) Input ToEmailName nvarchar(255) Input InsertOutgoingSend This stored procedure inserts an outgoing send record. OutgoingRequestID int Input ReferenceID int Input InsertSubscriber This stored procedure inserts a subscriber record. EmailAddress nvarchar(255) Input FullName nvarchar(255) Input FileAs nvarchar(255) Input InsertSystemLabel This stored procedure inserts a system label record. LabelName nvarchar(255) Input Created datetime Input Modified datetime Input Deleted bit Input BackgroundColour nvarchar(6) Input TextColour nvarchar(6) Input InsertSystemSetting This stored procedure inserts a system setting record. SystemSettingID nvarchar(255) Input Valueint int Input Valuenvarchar nvarchar(max) Input InsertUserContact This stored procedure inserts a user contact record. ContactType int Input UserName nvarchar(255) Input OrganisationID int Input EmailAddress nvarchar(255) Input FullName nvarchar(255) Input FileAs nvarchar(255) Input BusinessPhone nvarchar(255) Input HomePhone nvarchar(255) Input MobilePhone nvarchar(255) Input TimeZoneIdentifier nvarchar(255) Input SendAlertPolicy int Input RefreshButtonTimerInterval int Input InsertUserLabel This stored procedure inserts a user label record. UserContactID int Input LabelName nvarchar(255) Input Created datetime Input Modified datetime Input Deleted bit Input BackgroundColour nvarchar(6) Input TextColour nvarchar(6) Input InsertUserSetting This stored procedure inserts a user setting record. UserContactID int Input UserSettingType int Input Valueint int Input Valuenvarchar nvarchar(max) Input SelectAnnouncement This stored procedure selects an announcement record for a specified AnnouncementID. AnnouncementID int Input The result set is in the following format: AnnouncementTitle AnnouncementText Sunrise Sunset SelectAnnouncements This stored procedure selects a series of announcement records within a range between a specified Sunrise date and a specified Sunset date. The records are returned in descending Sunrise and descending AnnouncementID sequence. Sunrise datetime Input Sunset datetime Input The result set is in the following format: AnnouncementID AnnouncementTitle AnnouncementText Sunrise Sunset SelectCase This stored procedure selects a case record for a specified CaseID. CaseID int Input The result set is in the following format: CaseName CaseDescription Created Modified Deleted PriorityID Text1 Text2 Text3 Entry1 Entry2 Entry3 InternalContactID CustomerContactID SupplierContactID Closed SelectCases This stored procedure selects a filtered series of case records ordered by CaseID. If an input parameter is zero then the parameter doesn't act as a filter. If an input parameter is not zero then it acts as a filter to only include those case records matching the input parameter value. CaseID int Input StatusID int Input SystemLabelID int Input UserLabelID int Input PriorityID int Input InternalContactID int Input CustomerID int Input CustomerContactID int Input SupplierID int Input SupplierContactID int Input The result set is in the following format: CaseID CaseName CaseDescription Created Modified Deleted PriorityID PriorityName Priorities.PriorityName Text1 Text2 Text3 Entry1 Entry1EntryName Entries.EntryName Entry1EntryDescription Entries.EntryDescription Entry2 Entry2EntryName Entries.EntryName Entry2EntryDescription Entries.EntryDescription Entry3 Entry3EntryName Entries.EntryName Entry3EntryDescription Entries.EntryDescription InternalContactID InternalContactFullName UserContacts.FullName InternalContactBusinessPhone UserContacts.BusinessPhone InternalContactHomePhone UserContacts.HomePhone InternalContactMobilePhone UserContacts.MobilePhone CustomerContactID CustomerContactFullName UserContacts.FullName CustomerContactBusinessPhone UserContacts.BusinessPhone CustomerContactHomePhone UserContacts.HomePhone CustomerContactMobilePhone UserContacts.MobilePhone CustomerID Organisations.OrganisationID CustomerShortName Organisations.ShortName CustomerFullName Organisations.FullName SupplierContactID SupplierContactFullName UserContacts.FullName SupplierContactBusinessPhone UserContacts.BusinessPhone SupplierContactHomePhone UserContacts.HomePhone SupplierContactMobilePhone UserContacts.MobilePhone SupplierID Organisations.OrganisationID SupplierShortName Organisations.ShortName SupplierFullName Organisations.FullName Closed StatusID Derived from Deleted and Closed 1 - Open 2 - Closed 3 - Deleted SelectCaseSystemLabels This stored procedure selects all system label records for a specified CaseID ordered by Precedence. CaseID int Input The result set is in the following format: SystemLabelID LabelName Created Modified Deleted Precedence BackgroundColour TextColour Checked SelectCaseUserLabels This stored procedure selects all user label records for a specified UserContactID and CaseID ordered by Precedence. UserContactID int Input CaseID int Input The result set is in the following format: UserLabelID LabelName Created Modified Deleted Precedence BackgroundColour TextColour Checked SelectDiscussion This stored procedure selects a discussion record for a specified DiscussionID. DiscussionID int Input The result set is in the following format: DiscussionName DiscussionDescription CurrentDisplayControl HistoryDisplayControl SelectDiscussionArchivesList This stored procedure selects a series of records for a specified DiscussionID depending on the value of the HistoryDisplayControl parameter. If HistoryDisplayControl is positive then the records consist of archive year month records with a count of the number of discussion topics in each archive year month combination. Records are selected back to a specified year and month. The records are returned in descending year month combination sequence. If HistoryDisplayControl is negative then the records consist of archive year records with a count of the number of discussion topics in each archive year. Records are selected back to a specified year. The records are returned in descending year sequence. DiscussionID int Input HistoryDisplayControl int Input Year int Input Month int Input The result set is in the following format if HistoryDisplayControl is positive: ArchiveCount ArchiveYear ArchiveMonth The result set is in the following format if HistoryDisplayControl is negative: ArchiveCount ArchiveYear SelectDiscussionPost This stored procedure selects a discussion post record for a specified DiscussionPostID. DiscussionPostID int Input The result set is in the following format: DiscussionTopicID Created PostText PostAuthoredBy EmailAddress PersonalWebAddress BusinessWebAddress SelectDiscussionPosts This stored procedure selects all discussion post records for a specified DiscussionTopicID ordered by DiscussionPostID. DiscussionTopicID int Input The result set is in the following format: DiscussionPostID Created PostText PostAuthoredBy EmailAddress PersonalWebAddress BusinessWebAddress SelectDiscussions This stored procedure selects all discussion records in ascending DiscussionName sequence. The result set is in the following format: DiscussionID DiscussionName DiscussionDescription CurrentDisplayControl HistoryDisplayControl SelectDiscussionTopic This stored procedure selects a discussion topic record for a specified DiscussionTopicID. DiscussionTopicID int Input The result set is in the following format: DiscussionID ArchiveYear ArchiveMonth ArchiveDay TopicPostCount TopicName TopicStartedBy SelectDiscussionTopicsList This stored procedure selects a series of discussion topic records for a specified DiscussionID depending on the value of the CurrentDisplayControl parameter. If CurrentDisplayControl is positive then records are returned in descending DiscussionTopicID sequence up to the maximum number specified by CurrentDisplayControl. If CurrentDisplayControl is negative then records are returned in descending DiscussionTopicID sequence back to a specified year, month and day. If CurrentDisplayControl is zero and the Month parameter is zero then records are returned in descending DiscussionTopicID sequence for the specified year. If CurrentDisplayControl is zero and the Month parameter is not zero then records are returned in descending DiscussionTopicID sequence for the specified year and month. DiscussionID int Input CurrentDisplayControl int Input Year int Input Month int Input Day int Input The result set is in the following format: DiscussionTopicID TopicPostCount TopicName TopicStartedBy SelectEmailAccount This stored procedure selects an email account record for a specified EmailAccountID. EmailAccountID int Input The result set is in the following format: EmailAccountName IncomingEnabled IncomingServerName IncomingPortNumber IncomingConnectionTimeout IncomingEncryptedConnection IncomingUsername IncomingPassword IncomingAssignedTo OutgoingEnabled OutgoingFromEmailName OutgoingFromEmailAddress OutgoingDelivery OutgoingServerName OutgoingPortNumber OutgoingConnectionTimeout OutgoingEncryptedConnection OutgoingAuthentication OutgoingUsername OutgoingPassword OutgoingDomain OutgoingPickupDirectory SelectEmailAccounts This stored procedure selects a series of email account records in ascending EmailAccountName sequence depending on the value of the Variant parameter. If Variant is 0 then all records are returned. If Variant is 1 then only records with IncomingEnabled set to true are returned. If Variant is 2 then only records with OutgoingEnabled set to true are returned. Variant int Input The result set is in the following format if Variant is 0: EmailAccountID EmailAccountName IncomingEnabled IncomingServerName IncomingPortNumber IncomingConnectionTimeout IncomingEncryptedConnection IncomingUsername IncomingPassword IncomingAssignedTo OutgoingEnabled OutgoingFromEmailName OutgoingFromEmailAddress OutgoingDelivery OutgoingServerName OutgoingPortNumber OutgoingConnectionTimeout OutgoingEncryptedConnection OutgoingAuthentication OutgoingUsername OutgoingPassword OutgoingDomain OutgoingPickupDirectory The result set is in the following format if Variant is 1: EmailAccountID EmailAccountName IncomingServerName IncomingPortNumber IncomingConnectionTimeout IncomingEncryptedConnection IncomingUsername IncomingPassword IncomingAssignedTo The result set is in the following format if Variant is 2: EmailAccountID EmailAccountName OutgoingFromEmailName OutgoingFromEmailAddress OutgoingDelivery OutgoingServerName OutgoingPortNumber OutgoingConnectionTimeout OutgoingEncryptedConnection OutgoingAuthentication OutgoingUsername OutgoingPassword OutgoingDomain OutgoingPickupDirectory SelectEntries This stored procedure selects all entry records for a specified ListID ordered by EntryName. ListID int Input The result set is in the following format: EntryID EntryName EntryDescription SelectEntry This stored procedure selects an entry record for a specified EntryID. EntryID int Input The result set is in the following format: ListID EntryName EntryDescription SelectEvents This stored procedure selects all event records for a specified CaseID ordered by EventID. CaseID int Input The result set is in the following format: Created EventDescription EventComment UserContactID FullName UserContacts.FullName SelectFile This stored procedure selects a file record for a specified FileID. The record must be associated with a CaseID that is accessible according to the specified InternalContactID, CustomerID, CustomerContactID, SupplierID and SupplierContactID. FileID int Input InternalContactID int Input CustomerID int Input CustomerContactID int Input SupplierID int Input SupplierContactID int Input The result set is in the following format: CaseID Created Modified Deleted FileData FileName FileSize ContentType SelectFiles This stored procedure selects a series of file records or a count of file records for a specified CaseID and Deleted setting. If Count is 0 then file records are returned in ascending FileName, Created, FileSize, FileID sequence. If Count is 1 then a count of the number of records is returned. CaseID int Input Count bit Input Deleted bit Input The result set is in the following format if Count is 0: FileID Created Modified Deleted FileName FileSize ContentType The result set is in the following format if Count is 1: FileCount SelectKnowledgeBase This stored procedure selects a knowledge base record for a specified KnowledgeBaseID. KnowledgeBaseID int Input The result set is in the following format: KnowledgeBaseParentID KnowledgeBaseName KnowledgeBaseDescription SelectKnowledgeBases This stored procedure selects all knowledge base records in ascending KnowledgeBaseName sequence. The result set is in the following format: KnowledgeBaseID KnowledgeBaseName KnowledgeBaseDescription SelectKnowledgeTopic This stored procedure selects a knowledge topic record for a specified KnowledgeTopicID. KnowledgeTopicID int Input The result set is in the following format: KnowledgeBaseID KnowledgeTopicTitle KnowledgeTopicText SelectKnowledgeTopics This stored procedure selects all knowledge topic records for a specified KnowledgeBaseID ordered by KnowledgeTopicTitle. KnowledgeBaseID int Input The result set is in the following format: KnowledgeTopicID KnowledgeTopicTitle SelectList This stored procedure selects a list record for a specified ListID. ListID int Input The result set is in the following format: ListName SelectLists This stored procedure selects all list records in ascending ListID sequence. The result set is in the following format: ListID ListName SelectNewsletter This stored procedure selects a newsletter record for a specified NewsletterID. NewsletterID int Input The result set is in the following format: NewsletterName NewsletterDescription NewsletterFormat NewsletterType SelectNewsletterEdition This stored procedure selects a newsletter edition record for a specified NewsletterEditionID. NewsletterEditionID int Input The result set is in the following format: NewsletterID NewsletterEditionName NewsletterEditionContent NewsletterEditionFormat Queued Sent SelectNewsletterEditions This stored procedure selects all newsletter edition records for a specified NewsletterID ordered by NewsletterEditionName. NewsletterID int Input The result set is in the following format: NewsletterEditionID NewsletterEditionName NewsletterEditionContent NewsletterEditionFormat Queued Sent SelectNewsletters This stored procedure selects all newsletter records in ascending NewsletterName sequence. If SubscriberID is zero then each record includes a count of the number of subscribers associated with the newsletter. If SubscriberID is not zero then each record includes an indicator (0 or 1) of whether the specified subscriber is associated with the newsletter. SubscriberID int Input The result set is in the following format: NewsletterID NewsletterName NewsletterDescription NewsletterFormat NewsletterType Subscribers If SubscriberID is zero then this is a count of the number of subscribers associated with the newsletter. If SubscriberID is not zero then this is an indicator (0 or 1) of whether the specified subscriber is associated with the newsletter. SelectNewsletterSubscribers This stored procedure selects all subscriber records for a specified NewsletterID ordered by FileAs. NewsletterID int Input The result set is in the following format: SubscriberID EmailAddress FullName FileAs SelectOpenCases This stored procedure selects a filtered series of all open cases ordered by CaseID. If an input parameter is zero then the parameter doesn't act as a filter. If an input parameter is not zero then it acts as a filter to only include those case records matching the input parameter value. InternalContactID int Input CustomerID int Input CustomerContactID int Input SupplierID int Input SupplierContactID int Input The result set is in the following format: CaseID CaseName CaseDescription Created Modified Deleted PriorityID PriorityName Priorities.PriorityName Text1 Text2 Text3 Entry1 Entry1EntryName Entries.EntryName Entry1EntryDescription Entries.EntryDescription Entry2 Entry2EntryName Entries.EntryName Entry2EntryDescription Entries.EntryDescription Entry3 Entry3EntryName Entries.EntryName Entry3EntryDescription Entries.EntryDescription InternalContactID InternalContactFullName UserContacts.FullName InternalContactBusinessPhone UserContacts.BusinessPhone InternalContactHomePhone UserContacts.HomePhone InternalContactMobilePhone UserContacts.MobilePhone CustomerContactID CustomerContactFullName UserContacts.FullName CustomerContactBusinessPhone UserContacts.BusinessPhone CustomerContactHomePhone UserContacts.HomePhone CustomerContactMobilePhone UserContacts.MobilePhone CustomerID Organisations.OrganisationID CustomerShortName Organisations.ShortName CustomerFullName Organisations.FullName SupplierContactID SupplierContactFullName UserContacts.FullName SupplierContactBusinessPhone UserContacts.BusinessPhone SupplierContactHomePhone UserContacts.HomePhone SupplierContactMobilePhone UserContacts.MobilePhone SupplierID Organisations.OrganisationID SupplierShortName Organisations.ShortName SupplierFullName Organisations.FullName Closed StatusID Derived from Deleted and Closed 1 - Open 2 - Closed 3 - Deleted SelectOrganisation This stored procedure selects an organisation record for a specified OrganisationID. If OrganisationID is zero then the internal organisation record (the single record with an OrganisationType set to the internal organisation type) is selected. OrganisationID int Input The result set is in the following format if OrganisationID is equal to zero: OrganisationID ShortName FullName The result set is in the following format if OrganisationID is not equal to zero: OrganisationType ShortName FullName SelectOrganisations This stored procedure selects a filtered series of organisation records in ascending ShortName sequence. If OrganisationType is zero then no filter is applied. If OrganisationType is not zero then it acts as a filter to only include those organisation records matching the organisation type. OrganisationType int Input The result set is in the following format if OrganisationType is equal to zero: OrganisationID OrganisationType OrganisationTypeName Derived from OrganisationType: Internal, Customer, Supplier or Unknown ShortName FullName The result set is in the following format if OrganisationType is not equal to zero: OrganisationID FullName SelectOutgoingRequest This stored procedure selects the first outgoing request record in ascending OutgoingRequestID sequence. The result set is in the following format: OutgoingRequestID OutgoingRequestType ReferenceID EmailFormat EmailPriority EmailSubject EmailBody FromEmailAddress FromEmailName ToEmailAddress ToEmailName SelectOutgoingSend This stored procedure selects an outgoing send record for a specified OutgoingRequestID and ReferenceID combination. OutgoingRequestID int Input ReferenceID int Input The result set is in the following format: OutgoingRequestID ReferenceID SelectPeriodCases This stored procedure selects a filtered series of relevant cases between a specified start date and end date ordered by CaseID. Open cases are regarded as relevant if they were created before the end date. Closed cases are regarded as relevant if they were created before the end date and closed on or after the start date. If an input parameter is zero then the parameter doesn't act as a filter. If an input parameter is not zero then it acts as a filter to only include those case records matching the input parameter value. Start datetime Input End datetime Input InternalContactID int Input CustomerID int Input CustomerContactID int Input SupplierID int Input SupplierContactID int Input The result set is in the following format: CaseID CaseName CaseDescription Created Modified Deleted PriorityID PriorityName Priorities.PriorityName Text1 Text2 Text3 Entry1 Entry1EntryName Entries.EntryName Entry1EntryDescription Entries.EntryDescription Entry2 Entry2EntryName Entries.EntryName Entry2EntryDescription Entries.EntryDescription Entry3 Entry3EntryName Entries.EntryName Entry3EntryDescription Entries.EntryDescription InternalContactID InternalContactFullName UserContacts.FullName InternalContactBusinessPhone UserContacts.BusinessPhone InternalContactHomePhone UserContacts.HomePhone InternalContactMobilePhone UserContacts.MobilePhone CustomerContactID CustomerContactFullName UserContacts.FullName CustomerContactBusinessPhone UserContacts.BusinessPhone CustomerContactHomePhone UserContacts.HomePhone CustomerContactMobilePhone UserContacts.MobilePhone CustomerID Organisations.OrganisationID CustomerShortName Organisations.ShortName CustomerFullName Organisations.FullName SupplierContactID SupplierContactFullName UserContacts.FullName SupplierContactBusinessPhone UserContacts.BusinessPhone SupplierContactHomePhone UserContacts.HomePhone SupplierContactMobilePhone UserContacts.MobilePhone SupplierID Organisations.OrganisationID SupplierShortName Organisations.ShortName SupplierFullName Organisations.FullName Closed StatusID Derived from Deleted and Closed 1 - Open 2 - Closed 3 - Deleted SelectPriorities This stored procedure selects a series of priority records in ascending PriorityID sequence depending on the value of the Variant parameter. If Variant is 0 then all records are returned. If Variant is 1 then only records with a non-blank PriorityName are returned. Variant int Input The result set is in the following format: PriorityID PriorityName SelectPriority This stored procedure selects a priority record for a specified PriorityID. PriorityID int Input The result set is in the following format: PriorityName SelectSubscriber This stored procedure selects a subscriber record for a specified SubscriberID. SubscriberID int Input The result set is in the following format: EmailAddress FullName FileAs SelectSubscribers This stored procedure selects all subscriber records in ascending FileAs sequence. If NewsletterID is zero then each record includes a count of the number of newsletters associated with the subscriber. If NewsletterID is not zero then each record includes an indicator (0 or 1) of whether the specified newsletter is associated with the subscriber. NewsletterID int Input The result set is in the following format: SubscriberID EmailAddress FullName FileAs Newsletters If NewsletterID is zero then this is a count of the number of newsletters associated with the subscriber. If NewsletterID is not zero then this is an indicator (0 or 1) of whether the specified newsletter is associated with the subscriber. SelectSystemLabel This stored procedure selects a system label record for a specified SystemLabelID. SystemLabelID int Input The result set is in the following format: LabelName Created Modified Deleted Precedence BackgroundColour TextColour SelectSystemLabels This stored procedure selects all system label records in ascending Precedence sequence. The result set is in the following format: SystemLabelID LabelName Created Modified Deleted Precedence BackgroundColour TextColour First Last SelectSystemSetting This stored procedure selects a system setting record for a specified SystemSettingID. SystemSettingID nvarchar(255) Input The result set is in the following format: Valueint Valuenvarchar SelectUserContact This stored procedure selects a user contact record. If UserName is not blank then the stored procedure selects a user contact record for the specified UserName. If UserName is blank and UserContactID is not 0 then the stored procedure selects a user contact record for the specified UserContactID. If UserName is blank and UserContactID is 0 then the stored procedure selects a user contact record for the specified EmailAddress. UserContactID int Input UserName nvarchar(255) Input EmailAddress nvarchar(255) Input The result set is in the following format if UserName is not blank: UserContactID ContactType OrganisationID EmailAddress FullName TimeZoneIdentifier SendAlertPolicy RefreshButtonTimerInterval The result set is in the following format if UserName is blank and if UserContactID is not zero: ContactType UserName OrganisationID EmailAddress FullName FileAs BusinessPhone HomePhone MobilePhone TimeZoneIdentifier SendAlertPolicy RefreshButtonTimerInterval The result set is in the following format if UserName is blank and if UserContactID is zero: UserContactID ContactType UserName OrganisationID EmailAddress FullName FileAs BusinessPhone HomePhone MobilePhone TimeZoneIdentifier SendAlertPolicy RefreshButtonTimerInterval SelectUserContacts This stored procedure selects a series of user contact records in ascending FileAs sequence depending on the value of the Variant parameter. If Variant is 0 or 2 then the records are filtered by the specified ContactType. The records are also filtered by OrganisationID if OrganisationID is not zero. If Variant is 1 then all records are returned. Variant int Input ContactType int Input OrganisationID int Input The result set is in the following format if Variant is 0: UserContactID FullName EmailAddress Bind If UserName is blank then this field is set to Bind otherwise it is set to blank. UserName The result set is in the following format if Variant is 1: UserContactID FullName EmailAddress ContactTypeName Derived from ContactType: Internal, Customer or Supplier OrganisationFullName Organisations.FullName UserName The result set is in the following format if Variant is 2: UserContactID FullName SelectUserLabel This stored procedure selects a user label record for a specified UserLabelID. UserLabelID int Input The result set is in the following format: UserContactID LabelName Created Modified Deleted Precedence BackgroundColour TextColour SelectUserLabels This stored procedure selects all user label records for a specified UserLabelID in ascending Precedence sequence. UserContactID int Input The result set is in the following format: UserLabelID LabelName Created Modified Deleted Precedence BackgroundColour TextColour First Last SelectUsers This stored procedure selects all user records in ascending UserName sequence. The result set is in the following format: UserName aspnet_Users.UserName Email aspnet_Membership.Email Unlock If aspnet_Membership.IsLockedOut is set to 1 then this field is set to Unlock otherwise it is set to blank. Approve If aspnet_Membership.IsApproved is set to 0 then this field is set to Approve otherwise it is set to blank. Bind If UserContacts.UserName is null then this field is set to Bind otherwise it is set to blank. FullName UserContacts.FullName ContactTypeName Derived from ContactType: Internal, Customer or Supplier OrganisationFullName Organisations.FullName SelectUserSetting This stored procedure selects a user setting record for a specified UserContactID and UserSettingType. UserContactID int Input UserSettingType int Input The result set is in the following format: Valueint Valuenvarchar SelectUserSettings This stored procedure selects all user setting records for a specified UserContactID in ascending UserSettingType sequence. UserContactID int Input The result set is in the following format: UserSettingType Valueint Valuenvarchar UpdateAnnouncement This stored procedure updates an announcement record for a specified AnnouncementID. AnnouncementID int Input AnnouncementTitle nvarchar(255) Input AnnouncementText nvarchar(max) Input Sunrise datetime Input Sunset datetime Input UpdateCase This stored procedure updates a case record for a specified CaseID. CaseID int Input CaseName nvarchar(255) Input CaseDescription nvarchar(max) Input Created datetime Input Modified datetime Input Deleted bit Input PriorityID int Input Text1 nvarchar(255) Input Text2 nvarchar(255) Input Text3 nvarchar(255) Input Entry1 int Input Entry2 int Input Entry3 int Input InternalContactID int Input CustomerContactID int Input SupplierContactID int Input Closed bit Input UpdateCaseClosed This stored procedure updates the Modified and Closed fields of a case record for a specified CaseID. CaseID int Input Modified datetime Input Closed bit Input UpdateCaseDeleted This stored procedure updates the Modified and Deleted fields of a case record for a specified CaseID. CaseID int Input Modified datetime Input Deleted bit Input UpdateCaseReopen This stored procedure updates the Modified, InternalContactID, CustomerContactID, SupplierContactID and Closed fields of a case record for a specified CaseID. CaseID int Input Modified datetime Input InternalContactID int Input CustomerContactID int Input SupplierContactID int Input UpdateDiscussion This stored procedure updates a discussion record for a specified DiscussionID. DiscussionID int Input DiscussionName nvarchar(25) Input DiscussionDescription nvarchar(255) Input CurrentDisplayControl int Input HistoryDisplayControl int Input UpdateDiscussionPost This stored procedure updates a discussion post record for a specified DiscussionPostID. DiscussionPostID int Input Created datetime Input PostText nvarchar(max) Input PostAuthoredBy nvarchar(255) Input EmailAddress nvarchar(255) Input PersonalWebAddress nvarchar(255) Input BusinessWebAddress nvarchar(255) Input UpdateDiscussionTopic This stored procedure updates a discussion topic record for a specified DiscussionTopicID. If the TopicName is blank then the TopicPostCount field is incremented by 1 and no other fields are updated. If the TopicName is not blank then the TopicPostCount field is not incremented and all fields are updated. DiscussionTopicID int Input ArchiveYear int Input ArchiveMonth int Input ArchiveDay int Input TopicPostCount int Input TopicName nvarchar(255) Input TopicStartedBy nvarchar(255) Input UpdateEmailAccount This stored procedure updates an email account record for a specified EmailAccountID. EmailAccountID int Input EmailAccountName nvarchar(255) Input IncomingEnabled bit Input IncomingServerName nvarchar(255) Input IncomingPortNumber int Input IncomingConnectionTimeout int Input IncomingEncryptedConnection bit Input IncomingUsername nvarchar(255) Input IncomingPasswordChanged bit Input IncomingPassword nvarchar(255) Input IncomingAssignedTo int Input OutgoingEnabled bit Input OutgoingFromEmailName nvarchar(255) Input OutgoingFromEmailAddress nvarchar(255) Input OutgoingDelivery int Input OutgoingServerName nvarchar(255) Input OutgoingPortNumber int Input OutgoingConnectionTimeout int Input OutgoingEncryptedConnection bit Input OutgoingAuthentication int Input OutgoingUsername nvarchar(255) Input OutgoingPasswordChanged bit Input OutgoingPassword nvarchar(255) Input OutgoingDomain nvarchar(255) Input OutgoingPickupDirectory nvarchar(255) Input UpdateEntry This stored procedure updates an entry record for a specified EntryID. EntryID int Input EntryName nvarchar(255) Input EntryDescription nvarchar(255) Input UpdateFileDeleted This stored procedure updates the Modified and Deleted fields of a file record for a specified FileID. FileID int Input Modified datetime Input Deleted bit Input UpdateKnowledgeBase This stored procedure updates a knowledge base record for a specified KnowledgeBaseID. KnowledgeBaseID int Input KnowledgeBaseParentID int Input KnowledgeBaseName nvarchar(25) Input KnowledgeBaseDescription nvarchar(255) Input UpdateKnowledgeTopic This stored procedure updates a knowledge topic record for a specified KnowledgeTopicID. KnowledgeTopicID int Input KnowledgeBaseID int Input KnowledgeTopicTitle nvarchar(255) Input KnowledgeTopicText nvarchar(max) Input UpdateList This stored procedure updates a list record for a specified ListID. ListID int Input ListName nvarchar(255) Input UpdateNewsletter This stored procedure updates a newsletter record for a specified NewsletterID. NewsletterID int Input NewsletterName nvarchar(255) Input NewsletterDescription nvarchar(255) Input NewsletterFormat int Input NewsletterType int Input UpdateNewsletterEdition This stored procedure updates a newsletter edition record for a specified NewsletterEditionID. NewsletterEditionID int Input NewsletterID int Input NewsletterEditionName nvarchar(255) Input NewsletterEditionContent nvarchar(max) Input NewsletterEditionFormat int Input UpdateNewsletterEditionQueued This stored procedure updates the queued field of a newsletter edition record for a specified NewsletterEditionID. NewsletterEditionID int Input Queued datetime Input UpdateNewsletterEditionSent This stored procedure updates the sent field of a newsletter edition record for a specified NewsletterEditionID. NewsletterEditionID int Input Sent datetime Input UpdateOrganisation This stored procedure updates an organisation record for a specified OrganisationID. OrganisationID int Input OrganisationType int Input ShortName nvarchar(255) Input FullName nvarchar(255) Input UpdatePriority This stored procedure updates a priority record for a specified PriorityID. PriorityID int Input PriorityName nvarchar(255) Input UpdateSubscriber This stored procedure updates a subscriber record for a specified SubscriberID. SubscriberID int Input EmailAddress nvarchar(255) Input FullName nvarchar(255) Input FileAs nvarchar(255) Input UpdateSystemLabel This stored procedure updates a system label record for a specified SystemLabelID. SystemLabelID int Input LabelName nvarchar(255) Input Modified datetime Input Deleted bit Input BackgroundColour nvarchar(6) Input TextColour nvarchar(6) Input UpdateSystemLabelPrecedence This stored procedure updates the precedence field of a system label record for a specified SystemLabelID according to a +1 or -1 PrecedenceAdjustment. SystemLabelID int Input PrecedenceAdjustment int Input UpdateSystemSetting This stored procedure updates a system setting record for a specified SystemSettingID. SystemSettingID nvarchar(255) Input Valueint int Input Valuenvarchar nvarchar(max) Input UpdateUserBinding This stored procedure updates the user contacts table to bind or unbind a user contact record to a user record in the users table. If the UserContactID is zero then any previously bound user contact is unbound from the specified UserName (the user contact record has its username set to blank to break any previous binding). If the UserContactID is not zero then any previously bound user contact is unbound from the specified UserName (the user contact record has its username set to blank to break any previous binding) and then the specified UserContactID is bound to the specified UserName (the user contact record has its username set to the UserName). UserName nvarchar(255) Input UserContactID int Input UpdateUserContact This stored procedure updates a user contact record for a specified UserContactID. UserContactID int Input ContactType int Input UserName nvarchar(255) Input OrganisationID int Input EmailAddress nvarchar(255) Input FullName nvarchar(255) Input FileAs nvarchar(255) Input BusinessPhone nvarchar(255) Input HomePhone nvarchar(255) Input MobilePhone nvarchar(255) Input TimeZoneIdentifier nvarchar(255) Input SendAlertPolicy int Input RefreshButtonTimerInterval int Input UpdateUserContactEmailAddress This stored procedure updates the emailaddress field of a user contact record for a specified UserContactID. UserContactID int Input EmailAddress nvarchar(255) Input UpdateUserContactProfile This stored procedure updates the profile fields of a user contact record for a specified UserContactID. UserContactID int Input EmailAddress nvarchar(255) Input TimeZoneIdentifier nvarchar(255) Input SendAlertPolicy int Input RefreshButtonTimerInterval int Input UpdateUserLabel This stored procedure updates a user label record for a specified UserLabelID. UserLabelID int Input LabelName nvarchar(255) Input Modified datetime Input Deleted bit Input BackgroundColour nvarchar(6) Input TextColour nvarchar(6) Input UpdateUserLabelPrecedence This stored procedure updates the precedence field of a user label record for a specified UserLabelID according to a +1 or -1 PrecedenceAdjustment. UserLabelID int Input PrecedenceAdjustment int Input UpdateUserSetting This stored procedure updates a user setting record for a specified UserContactID and UserSettingType. UserContactID int Input UserSettingType int Input Valueint int Input Valuenvarchar nvarchar(max) Input UpsertSystemSetting This stored procedure updates or inserts a system setting record. SystemSettingID nvarchar(255) Input Valueint int Input Valuenvarchar nvarchar(max) Input UpsertUserSetting This stored procedure updates or inserts a user setting record. UserContactID int Input UserSettingType int Input Valueint int Input Valuenvarchar nvarchar(max) Input